Terms
TERMS AND CONDITIONS
1. Introduction
All renters and authorized drivers, as designated by ANASCARS on the front of this contract, must be at least 21 years old (with a valid driver's license for at least one year), provide their identity card (or valid passport), and hold a credit card. Vehicle tracking is provided for a fixed period specified on the front of this contract. A tracking day is defined as 24 hours, starting from the time the vehicle is picked up.
Any day started is due in full. ANASCARS reserves the right to terminate the rental and recover the vehicle by any means without justification or compensation if the renter fails to comply with any of their obligations under this contract or if a payment issue arises: bounced check, declined credit card, or exceeding the number of rental days authorized by this contract. In any case, the customer must have paid for the entire rental period before taking possession of the vehicle.
Upon delivery of the vehicle, the renter and authorized drivers become fully responsible to ANASCARS for the complete fulfillment of these terms and conditions.
2. Vehicle condition
The tenant may not under any circumstances claim damages ANASCARS ANASCARS disclaims all responsibility for illegal uses of the cars by the tenants. Optional guarantees and additional insurance: the renter is covered according to the general terms and conditions of the insurance policies taken out by ANASCARS , namely: accidents caused to third parties according to the deductible and civil liability, for fire and theft of accessories, clothing and all items inside the car and trunk, the driver remains his own insurer, the client must return the police or gendarmerie report duly completed and failing that, bear all costs for repair of the vehicle up to the deductible, the client must under no circumstances discuss the responsibility for the accident, nor settle with third parties or do anything that could hinder or commit the insurance company in the settlement of the claim, the renter is responsible for damage caused to the lower parts of the vehicle for any reason whatsoever even if he has purchased the CDW deductible waiver.
The lower parts refer to the components located under the chassis:
Damage to the interior of the vehicle.
Damage to tires and rims.
Radiator, driveshaft, etc., which are not covered by the insurer.
The renter is also responsible for any damage to the windshield, or any other broken glass or signal lights. Furthermore, the renter forfeits coverage for theft, fire, and damage to the vehicle if the driver is under the influence of alcohol, drugs, or any other substance that impairs the reflexes essential for driving.
WARNING: You cannot, in particular, use the location vehicle:
To rehire
To transport passengers for remuneration or for compensation
To transport a number of people greater than that mentioned on the vehicle registration certificate
Participating in gatherings, competitions or events, wherever they may be
Giving driving lessons
Pushing or towing another vehicle
On a route unsuitable for motor vehicle traffic, or whose surface or condition presents risks to the tires or parts located under the vehicle;
To commit a national/international offence
Driving the vehicle off-road, in the mountains, etc…
AnasCars allows pets to travel in its location vehicles. However, cleaning and maintenance fees may apply.
Goods and luggage transported in the vehicle, including their packaging and securing, must not damage the vehicle or pose unreasonable risks to its occupants. When parking the vehicle, even for a short stop, you agree to lock the vehicle and use any alarm and/or anti-theft devices with which the vehicle is equipped (if applicable).
You must never leave the vehicle unattended with the keys in the ignition. Failure to return the keys will invalidate the theft waiver. In the event of damage or theft, you must send the company the accident report or the police report issued by the authorities as soon as possible, along with the keys and vehicle documents.
3. Mechanics
Normal wear and tear is the responsibility of ANASCARS . All repairs resulting from abnormal wear and tear, customer negligence, or accidental damage will be the customer's responsibility. Replaced defective parts must be presented with a paid invoice showing the full cost of the repair.
4. Tires
The renter declares that the car's five tires are in good condition, without cuts, and that wear is normal. Should any of them be damaged for a reason other than normal wear and tear, the renter agrees to replace it immediately with a tire of the same size and brand as those originally fitted to the rented vehicle.
5. Caution
1 – Extension Deposit
The renter will pay in advance; the security deposit they provide cannot under any circumstances be used to extend the rental period, even with a corresponding payment, under penalty of legal action for vehicle theft and breach of trust.
However, the rental company reserves the right to refuse any extension of the rental period, in which case the renter will be required to return the vehicle immediately.
2 – Deductible deposit
The deductible is the amount you are responsible for in the event of an accident or damage covered by insurance, when you are at fault. This amount varies depending on the vehicle category and location conditions.
Common problems with the franchise:
Lack of clarity: Many companies do not specify the exact amount of the deductible or use vague percentages adapted to the value of the vehicle.
Ambiguity: Customers do not know the true value of the car, which makes it difficult to estimate the deductible.
Unpleasant surprises: In case of an accident, unexpected costs may be added.
At Anascars , we believe in transparency. We clearly explain the deductible amount in our terms and conditions, without ambiguity or surprises.
How does franchising work at Anascars ?
10% deductible: At Anascars , the deductible is set at 10% of the vehicle's value. This percentage is clearly stated in your rental agreement.
No surprises: You know exactly what to expect in the event of a disaster.
6. Theft Insurance
The renter is insured against theft, but this coverage is only valid upon return of the keys, vehicle registration document, and other documents required for driving, as well as a theft report completed by the police or gendarmerie. The deductible remains the responsibility of the customer.
7. Return of the vehicle
The vehicle must be returned during the opening hours of the rental agencies, on the date, at the time, and at the location specified in the contract.
The vehicle must also be returned with all documents, equipment, and accessories required for operation.
If the renter cannot return the vehicle registration documents or keys, they will remain liable to ANASCARS for the days the vehicle is out of service until they provide a certificate of loss, as well as the cost of issuing a duplicate certificate.
Fuel: With our “Same as Same” policy, you will receive the vehicle with a certain fuel level and we will ask you to return it with the same fuel level at the end of your rental period. This simple policy guarantees worry-free fuel allocation.
8. Fines and penalties
The renter and/or authorized driver(s) are responsible for any fines, tickets, and reports issued to them. They agree to reimburse ANASCARS for any amount paid upfront.
If any provision of these Terms is deemed invalid under any applicable law, that provision will be severed without affecting the remaining provisions hereof.
9. Confidentiality and data protection
ANASCARS is the data controller operating the website www.anascars.com . The information requested is necessary for processing your order and is treated confidentially. You have the right to access and rectify your personal data.
This information is intended exclusively for the use of ANASCARS and its subsidiaries. It will therefore not, under any circumstances, be made available to third parties. User contact details are used only to better inform them by sending them the information they wish to receive, after their consent.
The retention period for this personal data by ANASCARS , the data controller, complies with current regulations. The recipients of the data are authorized personnel who are aware of their legal obligations regarding the protection of individuals with regard to the processing of personal data.
In accordance with Law No. 09-08 promulgated by Dahir 1-09-15 of February 18, 2009, concerning the protection of individuals with regard to the processing of personal data, you have the right to access and rectify information concerning you. You can exercise this right by contacting: infos@anascars.com.
You may also, for legitimate reasons, object to the processing of your personal data.
Users are informed that when visiting our website www.anascars.com ANASCARS group website(s) (most visited pages, frequency of access to the site, etc.).
Motors is entitled to revise these Terms at any time as it deems appropriate, and by using this website, you are expected to review these Terms regularly.
10. Payment terms
Payment for your rental can be made online on our website or at the time of vehicle collection.
Online payment will soon be available on our website.
If you choose to pay in person, please note that customers must present their credit or debit card. This card must be in the name of the primary driver, be valid on the scheduled vehicle return date, and, if the vehicle was pre-booked, the card presented must be the same one used for the booking.
The rent is payable in euros and can be paid by one of the following accepted payment methods:
Credit or debit card: We accept various cards, including bank cards and credit cards (Carte Bleue, Visa, Euro-Mastercard), as secure payment options.
Caution: A security deposit is required for the rental. It will be refunded once the vehicle has been returned in satisfactory condition. Each vehicle has its own security deposit, which is detailed during the booking process.
Cash: We also accept cash payments (euros) and customers can also leave a cash deposit.
Our rates include unlimited mileage, lubricants and vehicle maintenance, as well as vehicle delivery and collection services. All our prices are expressed in euros.
11. Cleaning fees
We remind you that smoking inside the car is strictly prohibited. Violation of this rule will result in a specialized cleaning fee.
12. Cancellation Conditions
Up to 48 hours before arrival, free of charge.
For more information on the conditions, please refer to the front of the rental agreement.
Frequently Asked Questions
ANASCARS
Here you will find information regarding some of the most frequently asked questions about renting a vehicle with Anascars. By selecting a topic, you can view a list of questions and answers related to that subject. If you don't find the answer to your question on this page, please feel free to contact us at +212 661 84 91 04 / +212 633 053 504 , or you can contact us today.
How to book a car at Agadir airport?
You can reserve a car by booking through our online platform or by contacting our customer service.
What type of vehicles do you offer?
We offer a wide range of vehicles, from economy cars to luxury models, including SUVs and minivans.
Do you need a deposit ?
Yes, a security deposit is required at the time of rental. The amount depends on the vehicle category.
Is a security deposit check mandatory in order to rent a vehicle?
No, the check is not mandatory, however, it is necessary to be able to cover the deductible costs imposed by insurance companies in the event of an accident for which you are responsible.
What is your fuel policy?
Most vehicles are rented with a full fuel policy, meaning you must return the car with a full tank of fuel.
Is an international driving permit (IDP) required to rent a car in Morocco?
No, an international driving permit is not mandatory. You can rent a car with a driving license written in the Roman alphabet. However, if your license is written in another script, an international driving permit is recommended.
What type of fuel is commonly used in Morocco and how much does it cost?
In Morocco, gasoline (unleaded) and diesel are widely available. Prices vary, but when I last updated my knowledge in September 2023, the average price was around 10 to 14.60 Moroccan dirhams per liter for gasoline. Keep in mind that fuel prices fluctuate.
Do I have to pay tolls on Moroccan highways?
Yes, there are tolls on some Moroccan highways. They are relatively inexpensive and can be paid in cash (Moroccan dirhams).
Can I rent a car in one city and return it in another?
Yes, many rental companies in Morocco offer the option of picking up a car in one location and dropping it off in another. However, this service usually comes with an additional charge known as a "one-way fee".
What documents do I need to rent a car?
You will need a valid driver's license, a credit card in the name of the main driver, and a passport or national identity card.
Is there an age limit for renting a car in Casablanca?
Is there an age limit for renting a car in Casablanca?
Is there an age limit for renting a car in Casablanca?
Basic insurance is included, but we also offer additional coverage options for your peace of mind.
Are there any mileage restrictions?
We offer unlimited mileage.
What are the age requirements for renting a car in Morocco?
Generally, the minimum age to rent a car in Morocco is 21. However, some rental companies may require a higher minimum age. Additionally, drivers under 25 may be subject to a young driver surcharge.
Can I take the rental car to neighboring countries like Spain or Europe?
As a general rule, rental companies in Morocco do not allow their vehicles to leave the country. You should check the rental company's terms and conditions to understand the specific rules regarding cross-border travel.
Is it safe to drive in Morocco?
Although driving in Morocco is generally safe, it can be challenging for those unfamiliar with local driving habits. Traffic can be chaotic in cities, and road conditions vary. It is important to remain vigilant and obey traffic laws.
What should I do in case of an accident or breakdown?
In the event of an accident, it is important to report it to the police. In the event of a breakdown, contact the rental company's roadside assistance if it is included in your rental agreement, or you should call us at +212 661 849 104. Our team will assist you with all the necessary steps.
What documents do I need to rent a car in Morocco?
You will generally need a valid driver's license, a credit card in the name of the primary driver, and a passport or other form of identification to prove your identity. Some rental companies may also request additional documents or proof of insurance.
I am a company and I would like to enter into a long-term partnership with you. Is this possible?
Of course 🙂 We have always partnered with numerous companies since our inception. If you are interested in a long-term lease, you can leave us a message via the contact tab and we will get back to you as soon as possible to offer you advantageous deals tailored to your needs!
✅ TIPS FOR RENTING A CAR IN MOROCCO WITH
ANASCARS
Renting a car with peace of mind and at the best price is possible! To optimize your rental experience, ANASCARS shares its 10 essential tips:
1. Book in advance
Book in advance to take advantage of the best rates and a wide selection of vehicles.
2. Choose your insurance carefully
In the event of an at-fault accident, the maximum amount deducted is limited to the deductible.
If you are not responsible, no amount will be withheld.
Always check the terms and conditions of your insurance policy.
3. Extras & Fuel
Book baby seats, GPS, etc. in advance.
Return the vehicle with the same fuel level as when you picked it up, as stated in your contract. No refund will be given for an overfilled tank.
4. Documents to be provided
Valid driver's license.
Valid credit card required to secure the security deposit.
5. Read your contract carefully
Check the terms and conditions.
All drivers must be registered and have a valid license.
6. Check the condition of the vehicle
Photos will be taken by ANASCARS and sent by email.
Make sure the spare tire is present.
7. Be punctual
Failure to adhere to the schedule may result in being charged for an entire day.
Any extension must be validated in advance by ANASCARS.
8. Return conditions
Return to an agency during opening hours, or by appointment (fees may apply).
Return the vehicle with the same fuel level as at delivery.
9. Circulation in Morocco only
ANASCARS cars can only circulate within the Kingdom of Morocco.
10. Medium and Long Term Rentals
Need a vehicle for 3 to 48 months?
Request your personalized quote now!
